Many of the displaced people are now sheltering with host families and often crowded into single-room houses with poor access to clean water and sanitation. To help meet their needs, Oxfam has set up a rapid response office in Bukavu, a city in the province of South Kivu, and is scaling up its work in North Kivu province.
Together with a local organization, Oxfam is now trucking 200,000 liters of clean water each day into major population centers, such as Lubero in North Kivu, where many displaced people have sought refuge. The organizations are also working to rehabilitate the water systems in those communities and Oxfam is distributing essential household items such as soap and buckets.
Though Oxfam is now helping 130,000 additional people, insecurity is making the delivery of this life-saving aid difficult in some areas. Fighters have cut off the roads to places such as Walikale in North Kivu and also to parts of South Kivu. Oxfam is calling on all parties to the conflict to respect their obligations under international humanitarian law and let aid through.
The harsh conditions many displaced people now face follow on the heels of the escalating violence they have endured in the months since the military offensive began. In a recent survey Oxfam conducted, villagers recounted the horrors of rape, torture, forced labor, and reprisal attacks. One woman told Oxfam she had been raped nine times. Other people talked about underground rooms where villagers were beaten and plunged in barrels of salt water. Residents of one community said their entire village emptied out at night, with everyone preferring to sleep in the fields rather than in their own homes. It was safer in the open, they said.
Who is attacking the civilians in Congo? In the survey, which included nearly 600 interviews, villagers reported that both the Congolese army and members of the FDLR were responsible for the atrocities. Earlier this year, members of militia and a rebel group were hastily integrated into the Congolese army, which has led to human rights abuses. Civilians surveyed said that one of the solutions to the trauma they have endured would be to improve the discipline, pay, and training of the Congolese army many of whose members—especially those newly integrated—have not been paid. As a consequence, extortion is widespread.
The UN's peacekeeping force—known as MONUC and the largest of its kind in the world—has a broad mandate in this conflict. While MONUC is reportedly providing rations and logistical support to the Congolese army, Oxfam maintains that the force's main priority should be to protect civilians, and it's concerned that there are not enough safeguards in place for that protection. Oxfam is calling on MONUC to set conditions for its involvement in these operations which, at the moment, are having a devastating impact on civilians.
For example, Oxfam says that MONUC should ensure that the Congolese government is taking clear steps to minimize the impact of this military initiative on civilians by not deploying officers with a documented record of human rights violations and by punishing violations committed by its own forces. The peacekeeping force should withhold its support of the operation if abuses continue, says Oxfam.
The organization also says that the international community needs to recognize that military action alone will not provide the answer for the insecurity that has plagued eastern Congo for so long. In the Oxfam survey, the vast majority of communities affected by the FDLR called for peaceful dialogue, and only two favored forced disarmament. Time and investment need to be put into non-military methods of disarming militia. And there needs to be a widespread recognition that sustainable peace will come to Congo only when the root causes of the conflict have been addressed.
]]>There, on the shore behind what's left of a half-constructed mansion, the chug-chug-chug of a diesel pump holds the promise of clean water for 11,042 people at Buhimba camp. They are just some of more than one million villagers forced to flee their homes as conflict has swept across the eastern provinces of that vast country. A short distance away, a second pump, submerged deep in the lake, provides water for an additional 18,016 people in two other camps known as Mugunga I and II.
Without clean water, without decent sanitation, and without the public health outreach that helps people understand the link between the two, waterborne diseases could ripple through theses camps with devastating consequences. That's what Oxfam, together with its local partner, Action Santé Femme, or ASAF, was determined to prevent when it helped establish the water systems for these three camps—and a fourth, Bulengo—outside Goma, the capital of North Kivu province. Through a network of rigid plastic pipes, storage tanks, and outdoor faucets, water from Lake Kivu now gushes into the jerry cans of thousands of families with the turn of a tap.
At the top of a short but steep hill at Buhimba, where two massive water storage tanks frame the sprawling camp below, Helene Kanyere Ndakas stands ready with a notebook in hand. She is the manager of this storage station—and knows better than almost anybody the importance of making sure the system runs smoothly.
What gives her that special knowledge?
Ndakas herself relies on the water that flows from it. She and her family are among the thousands of people who are now making their homes temporarily at Buhimba.
Flipping her notebook open, Ndakas points to the careful records she keeps each time she opens the valves to refill the tanks with lake water. And she notes the amount of chlorine that goes in to guarantee its cleanliness. Hired by Oxfam, Ndakas is on water duty from 6am to 4pm each day—a job she takes very seriously.
"People are depending on her," says Charles Mampasu, an Oxfam program manager in Goma. "And they're happy with her job."
In a place where there was little or no infrastructure to support a water system, supplying tens of thousands of people with clean water on an emergency basis has been no small feat. And making sure they continue to have access to it when Oxfam moves on to its next project is one of the organization's central concerns. That's why Oxfam is working hand-in-hand with ASAF to help it build its ability to handle the water system on its own, particularly in Mugunga camps.
A tour through Mugunga I shows how important a steady supply of clean water can be—especially when people are struggling with such harsh living conditions. Built on fields of sharp volcanic rocks, the shelters many people now call home are not even tall enough in which to stand. Made from grasses and dried banana leaves flung over a frame of saplings and topped with a plastic sheet, the huts offer only minimal protection from the elements. To keep warm—and to drive the bugs out—many people cook on small wood fires inside their huts, the smoke curling into their lungs and out through the cracks in the shelter walls.
At the health clinic, the nurse on duty reports that respiratory infections are among the most common medical problems he sees. About 150 people a day flock to the clinic with a host of ailments that also include malaria, tuberculosis, and diarrhea. The latter is what the clean water—and scores of latrines that Oxfam has also installed—help to fight.
Snaking across the rocks, over roots, and through the mud, a network of wide black plastic pipes carries the water from Lake Kivu. It's replacing a temporary supply that another agency had been trucking in daily and storing in two plump water bladders—they look like giant egg yokes when full—at a cost of $3,500 a week. Nearby, the water blasts from faucets when kids turn on the taps to fill plastic jugs before lugging them home.
The water jug of choice for many kids has a familiar look: it's the container that once carried their family's allotment of cooking oil, doled out during the regular food distributions that displaced people have no choice but to depend on. Here at Mugunga, nothing goes to waste—not the jugs, and not the precious water they carry.
]]>