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Oxfam says poor sanitation and little access to basic services such as water and medicine due to an ineffective response are creating a public health emergency in camps, which needs to be urgently addressed.
“Somalis flee one of the world’s most brutal conflicts and a desperate drought, only to end up in unimaginable conditions in camps that are barely fit for humans. Hundreds of thousands of children are affected, and the world is abandoning the next generation of Somalis when they most need our help. Why does it seem like you matter less in this world if you are from Somalia?” said Robbert Van den Berg Oxfam International’s spokesman for the Horn of Africa.
Somalia has recently seen a major increase in conflict, and the country is suffering its worst drought in a decade. The failure of the international community to address adequately these overcrowded and unsanitary camps is shameful given the level of need and human suffering,
In Northern Kenya, each and every month, around 8,000 Somali refugees pour into Dadaab camp. Now home to 280,000 people, the camp was originally built to only house a third of that amount. The severe overcrowding means many families do not have regular access to latrines or clean water, and in some of the worst parts of the camp over 20 families share one single latrine. “The Kenyan government has repeatedly promised to provide more land to ease the overcrowding but has so far failed to do so, despite the urgent and critical needs. More pressure from the international community is needed to make it happen”, Van den Berg continued.
In Ethiopia’s Bokolmayo camp, almost 10,000 people are already in the camp and nearly 1,000 people a month continue to arrive. Yet the current infrastructure and services are insufficient to cope with more arrivals, and there is still an important funding gap for the operation. The UN refugee agency’s response to the impending crisis has been weak and inefficient. Oxfam called on the agency to exercise much greater leadership in ensuring Somalis get adequate assistance by supporting host countries to respond effectively to the humanitarian crisis.
In Somalia many of those fleeing Mogadishu have looked for refuge in the nearby Afgooye area, which with up to at least 485,000 people sheltering on a 15km strip of land is now said to be the world’s densest concentration of displaced people. The high insecurity makes it extremely difficult for international agencies to deliver enough aid to meet people’s needs. Somalis themselves are now on the frontline of delivering aid through their local organisations, yet they lack funds to carry out their life-saving work and need much more support from donors.
“In all three locations – Afgooye, Dadaab and Bokolmayo – the services being provided to vulnerable and desperate people are far below international standards. While NGOs need to scale up their response, donors cannot shy away from providing funding for this emergency. This is a human tragedy of unthinkable proportions where countless people have now been deprived of a home and a sense of normality for months and months,” said Van den Berg.
“Ultimately, the root cause of the problems in all of these camps is the ongoing conflict, lawlessness and humanitarian disaster inside Somalia. Our governments must put Somalia top of their list and do more than simply keeping the country on life-support. What we need is a different approach and sustained senior level commitment to end this outrageous human suffering that has been going on for over 15 years,” he said.
]]>After speaking to nearly 100 IDP women in focus group discussions held in camps and host communities over the last two weeks, Oxfam International found that despite a strong desire to return home, many still fear for the safety of their families. The displaced women living in Swabi and Mardan districts said that relatives in Swat district contacted them by mobile phones to say that homes and livelihoods have been destroyed and sporadic fighting is continuing. Others spoke of confusion on the returns process and its implications, with only limited information provided at short notice. "We hear that we should return to Swat. But there are no options for us except to go and sit on our destroyed house," said Zemit, 52, after she learned that her family home was bombed last week.
Oxfam Country Director in Pakistan Neva Khan said, "After the largest internal displacement crisis in Pakistan's history, everyone wants to see a return to normalcy including a secure and dignified return for all displaced people. We are encouraged that the Government has agreed to international guidelines but stress that the information campaign is also vital to the repatriation process."
The voluntary, safe, informed and dignified return of the IDPs is a paramount consideration for Oxfam International which, along with other members of the humanitarian community, is working with the government to help meet the needs of displaced people and particularly vulnerable women. Oxfam International is providing water, cash, cooking materials, latrines and hygiene kits for up to 360,000 men, women and children affected by fighting.
Adhering to the three-phase plan of return set up by the government, buses and security vehicles have been taking families back to the NWFP since 13 July, first from displacement and spontaneous camps followed by those staying with host families. As the IDPs return to their villages, Oxfam International will shift its focus with local partners to help provide shelter in devastated areas. In particular, assisting people who have lost their crops, livestock, shops and other livelihoods.
Between July 15th and 25th, Oxfam International staff spoke to nearly 100 IDP women in focus groups discussions in Yar Hussain camp in Swabi district and in three host communities in Mardan district. The displaced women came from Upper Swat villages including Aliadab, Khalam and Khabal. Their stories include:
"I fear my husband and son are dead. I have no income and five daughters so I must get them married quickly." When Zwahara and her five daughters were given just 30 minutes notice to vacate their village, she had to leave her paralysed son behind with his father. Taken in by a distant relative living in Swabi district, her family and 20 others of the extended family are sharing one toilet and water tap. The women are sleeping on the ground in the courtyard and desperately want to be allowed into one of the official camps for displaced families, where they believe conditions will be better. Because Zwahara has no male family member with her and no official ID card, the family have been turned away from the camps. Every member of the family suffers from diarrhoea and skin infections due to the heat and poor hygiene. Zwahara has learned from former neighbours that her house has been destroyed. No one has seen her husband or son for several weeks. The family do not plan to return to Swat.
Rahmatun's husband returned to their village several weeks ago. He told her that there is shooting in their village and the curfew makes it too dangerous for him to go out to buy food. He plans to leave their village and travel south to join her in Mardan if they can find a place to live. Rahmatun said, "The militants will behead us if we peek our heads outside of the door—we cannot send our girl children to school or anywhere with this being the case. They warned communities that if they fled during the fighting that would mean that they had sided with the Government." Rahmatun and her three small children were staying in Yar Husseim displacement camp in Swabi district.
Eighty-year-old Sahib, her daughter and granddaughter walked for two days and two nights to escape the fighting in Swat. For the last three months they have been living in the empty home of a wealthy family in Swabi district, the relatives of a family friend in their home village. All the family suffer from diarrhoea and the skin rash scabies because of the intense heat and lack of mobility from living in purdah. Sahib said: "I don't know what will happen to us if we go back. I want to stay here—there are too many problems in Swat."
"We hear that everyone should return to Swat. But there are no options for us except to go and sit on our destroyed house," said Zemit, 52, after she learned that her family home was destroyed by bombing last week. Living with 90 family members in a temporary home, Zemit says that she misses baking bread for her family at home and desperately wishes to return. But family members who remained in Swat tell her not to return because fresh hostilities coupled with a volatile curfew order makes it dangerous for them to get food and other necessities. A local administrator in Marden district invited Zemit and her large family to stay in his guesthouse, where they've lived for nearly three months and relied on the generosity of neighbors.
]]>Many of the displaced people are now sheltering with host families and often crowded into single-room houses with poor access to clean water and sanitation. To help meet their needs, Oxfam has set up a rapid response office in Bukavu, a city in the province of South Kivu, and is scaling up its work in North Kivu province.
Together with a local organization, Oxfam is now trucking 200,000 liters of clean water each day into major population centers, such as Lubero in North Kivu, where many displaced people have sought refuge. The organizations are also working to rehabilitate the water systems in those communities and Oxfam is distributing essential household items such as soap and buckets.
Though Oxfam is now helping 130,000 additional people, insecurity is making the delivery of this life-saving aid difficult in some areas. Fighters have cut off the roads to places such as Walikale in North Kivu and also to parts of South Kivu. Oxfam is calling on all parties to the conflict to respect their obligations under international humanitarian law and let aid through.
The harsh conditions many displaced people now face follow on the heels of the escalating violence they have endured in the months since the military offensive began. In a recent survey Oxfam conducted, villagers recounted the horrors of rape, torture, forced labor, and reprisal attacks. One woman told Oxfam she had been raped nine times. Other people talked about underground rooms where villagers were beaten and plunged in barrels of salt water. Residents of one community said their entire village emptied out at night, with everyone preferring to sleep in the fields rather than in their own homes. It was safer in the open, they said.
Who is attacking the civilians in Congo? In the survey, which included nearly 600 interviews, villagers reported that both the Congolese army and members of the FDLR were responsible for the atrocities. Earlier this year, members of militia and a rebel group were hastily integrated into the Congolese army, which has led to human rights abuses. Civilians surveyed said that one of the solutions to the trauma they have endured would be to improve the discipline, pay, and training of the Congolese army many of whose members—especially those newly integrated—have not been paid. As a consequence, extortion is widespread.
The UN's peacekeeping force—known as MONUC and the largest of its kind in the world—has a broad mandate in this conflict. While MONUC is reportedly providing rations and logistical support to the Congolese army, Oxfam maintains that the force's main priority should be to protect civilians, and it's concerned that there are not enough safeguards in place for that protection. Oxfam is calling on MONUC to set conditions for its involvement in these operations which, at the moment, are having a devastating impact on civilians.
For example, Oxfam says that MONUC should ensure that the Congolese government is taking clear steps to minimize the impact of this military initiative on civilians by not deploying officers with a documented record of human rights violations and by punishing violations committed by its own forces. The peacekeeping force should withhold its support of the operation if abuses continue, says Oxfam.
The organization also says that the international community needs to recognize that military action alone will not provide the answer for the insecurity that has plagued eastern Congo for so long. In the Oxfam survey, the vast majority of communities affected by the FDLR called for peaceful dialogue, and only two favored forced disarmament. Time and investment need to be put into non-military methods of disarming militia. And there needs to be a widespread recognition that sustainable peace will come to Congo only when the root causes of the conflict have been addressed.
]]>The survey of 569 civilians living in 20 conflict-ridden communities across North and South Kivu shows that the Congolese government's military operations against the rebel Democratic Liberation Forces of Rwanda (FDLR) are resulting in escalating insecurity for civilians, who are being attacked by all sides. Many in the Congolese army are committing abuses, with the FDLR increasing its retaliation against civilians for the offensive, the agency said.
Some 800,000 people have been displaced in North and South Kivu since the offensive was launched at the beginning of the year, according to the UN.
"The war is far from over for ordinary civilians. Over 80 percent of the people we interviewed said that security is worse now compared to a year ago," said Marcel Stoessel, head of Oxfam in the Democratic Republic of Congo. "The offensive against the FDLR was supposed to bring peace to eastern Congo, but our survey shows people are living in constant fear of violent attack. This suffering is not inevitable. It is happening because world leaders have decided that collateral damage is an acceptable price to pay for removing the FDLR. But as the people we met can testify, that price is far too high."
Half the communities surveyed said sexual violence had increased dramatically since the offensive began in January, and it was found to be widespread in all communities. Women were at most risk of sexual violence, but cases of children, some as young as four, being brutally raped were reported in more than half of the communities. Three of the 20 communities reported rape against men, including eight recent cases of male rape in one community in South Kivu.
A quarter of the communities spoke of torture. People were reportedly being buried up to their necks in holes in the ground by the FDLR until they agreed to pay a 'fine' in exchange for their release, with a few communities speaking of underground rooms where people are beaten and plunged in barrels of salt water. In addition, other militias were reportedly carrying out torture, as well as looting and child recruitment.
Abuses by large sections of the Congolese army were reported in every community. Half of communities spoke of forced labor, with mostly men and adolescent boys made to carry goods for the army. Communities in North Kivu reported particular aggression by newly integrated units made up of ex-rebel soldiers from the disbanded Mai Mai and the National Congress for People's Defense (CNDP), who have not yet been paid and justify extortion as "contributions" to their up-keep. In North Kivu, the Congolese army was identified as the main perpetrator of sexual violence.
All communities with an FDLR presence reported an upsurge in attacks on civilians by the militia in response to the recent government military operations, with one group describing the operations as "like waking a sleeping devil." In Mwenga region, South Kivu, communities taking part in an earlier survey in March 2009 had reported that violence by the FDLR had diminished, but just two months later they were reporting high levels of death threats, sexual violence and violent looting. People had reportedly been killed for saying the rebel group should return to Rwanda. Many of these villages have now been abandoned.
All communities feared reprisal attacks, and looting and extortion were widespread. Both the FDLR and large parts of the Congolese army were reported to force civilians to hand-over money and possessions. When opposing forces arrived, the civilians were then branded as collaborators for this and subjected to attack.
All communities surveyed asked to be protected better by the Congolese army and peacekeepers. More foot patrols by MONUC peacekeepers were requested, especially in the fields and small roads where violence was a great threat. The majority of those surveyed supported dialogue and peaceful repatriation of foreign armed groups, and in four communities, respondents went so far as to call for the military action against the FDLR to be abandoned. Only two communities supported forced disarmament.
"The results of this survey should be a wake-up call to those in the UN Security Council supporting the current military offensive, said Stoessel. "In only five communities, people said the Congolese army was keeping them safe. Many interviewees said they feared the army and the FDLR equally. The Congolese people need an army that protects on them, not preys on them. Oxfam welcomes the Congolese government's recent announcement that there will be zero tolerance of abuses in the army, and urges them to keep to this bold commitment. The peacekeeping force should withhold support from the operation if abuses continue or go unpunished, and must insist that known human rights abusers are removed from participating in the operations."
]]>I flew into Mogadishu in a plane full with nine tons of Oxfam aid. We took blankets, mosquito nets, medical supplies, and plastic sheets for families to build temporary shelters. We also took 3,500 buckets: Many of the families who have fled the fighting have lost everything they had, so they can use the buckets to carry clean water and store milk for their children.
At Mogadishu airport, I was met by some of our local Somali partners who quickly unloaded the aid for distribution. We carry out all of our work in the country through partners like them.
People are still fleeing the capital. Every day more buses, vans, and donkey carts carry families out of the city along a road called the Afgooye corridor. In the past few weeks, tens of thousands of people have fled down this road to escape the violence. They are settling in camps nearby, where about 400,000 people have taken refuge in the past two years.
The living conditions in the camps in Afgooye are some of the worst I have ever seen. Families are sheltering in tiny huts, pieced together from plastic bags and sticks. When the rains come, the huts are washed away. Oxfam is about to provide 10,000 new shelters, which will improve the lives of about 70,000 people.
The most urgent need is for shelter, but people also desperately need clean water, food, and medicine. The fighting has had an enormous impact on children's health. One doctor told me that there is so much gunpowder in the air in Mogadishu at the moment that it is making children sick.
When people leave the city and arrive in camps—which are so basic and overcrowded—diseases can quickly spread, and there are few health services. I saw young children lying on the floor of the shelters, too ill to move. Many children are suffering from diarrhea and cholera. Oxfam has helped set up an oral rehydration treatment center where mothers can bring their children for help. Oxfam has also distributed mosquito nets to mothers to help them protect their children from the spread of malaria.
To help address the critical need for water, Oxfam recently expanded its water system—which features large, circular holding tanks—to reach an additional 78,000 people. In total, we now provide water to more than 200,000 people in Afgooye—and we hope to increase the supply in the coming months. Despite these efforts, the need for water remains huge. People line up for hours to get clean water.
But it was the terrible condition of people's shelters that struck me most.
"Our biggest problem is shelter," Halima Abdi, a mother of six children, told me. "If people see this house and the conditions that we live in they will be shocked. It is raining heavily during the nights. Without shelter it is a disaster for us. My children are sick and I'm worried what will happen to them. They don't have enough water or food either.'"
]]>Many women in Darfur no longer have homes. They are living in crowded camps for displaced people where the simple stoves on which they cook define their days—days filled with treks for firewood that expose them to attacks and sexual assault, with dangerous hunts for work to earn money for stove fuel, with painful decisions about selling some of the food donors give their families so they can use the cash to buy fuel to cook the rest.
All of these choices are grim. But in Darfur, where more than six years of conflict have set 2.8 million people adrift, this is the reality. And that's why Oxfam America is launching an initiative, together with the Darfur Stoves Project and an in-country organization called Sustainable Action Group, to bring a new kind of wood-burning stove into the camps, a stove designed to reduce dramatically the amount of firewood families need each day.
The initiative is the latest step in Oxfam's ongoing program to help women in Darfur find cheaper and more efficient ways to cook. The goal is not only to keep them safer by cutting the amount of time they spend searching for wood beyond the safety of the camps, but to reduce the demand for the resource which is leading to severe deforestation in some areas.
"A huge issue for Darfur is its fragile environment," says Emily Farr, Oxfam's humanitarian livelihoods specialist who is overseeing the stove project. "Firewood is becoming more and more scarce, and large tracts of land—especially around some of the camps—have lost all their trees."
Called the Berkeley-Darfur stove, this new device could go a long way toward addressing that problem.
Made from sheets of metal, the new stove incorporates ideas provided by women themselves in the camps. Its design looks deceptively simple. A small opening for the firebox prevents too much fuel from being stuffed inside. The stove has tabs that can hold a plate for baking bread. And vents have been designed to limit the amount of air rushing in on gusty days.
Many women still cook on traditional stoves: three stones lodged into the ground with a chunk of firewood or charcoal burning in the center and a pot resting on top. The Berkeley-Darfur stove is 75 percent more efficient than the traditional stove and 50 percent more efficient than the clay models some families use. The metal stoves, which cost $20 each to make, last about five years—a good deal longer than the clay versions which can collapse after just four months.
Oxfam's plan calls for the distribution of 9,120 of the new stoves. Kits with all the parts are being manufactured in India, but the stoves themselves will be assembled in Darfur—with the help of local hands. That's one of the key objectives of the program: to offer displaced people training and a chance to earn a little income. Expectations are that each worker will be able to build about six stoves a day.
In a place that gets so much sun so much of the year why not provide people with solar cookers?
"In each of the camps where we work we have to consider what suits the situation best," says Farr. "Solar stoves can't be the only kind people have because there are many foods that can't be easily cooked using the existing affordable solar technology. If people can't cook their normal foods, they won't use the stove."
Likewise, in regions where there is a reliable supply of gas, it makes sense to equip people with gas stoves because they can be a lot cheaper for a family to operate than a traditional wood stove. In camps near urban areas, families can spend between $55 and $95 a month on wood for their traditional stoves. It's their second biggest expense after food. Refilling a gas cylinder costs $18, and the gas can last between one to two months. Gas stoves are also cleaner than wood—and women appreciate not having their clothes and bodies shrouded in smoke.
Oxfam and the Sudan Action Group also provided gas stoves to some of the families in Al Salaam and Abu Shouk camps outside El Fasher, the capital of North Darfur.
"People loved the gas stoves because the fuel is cheap, it burns clean, and food cooks very quickly," says Farr. "However, there are challenges with the supply chain: gas stoves are only an option where gas is readily available, such as in more urban areas." She notes that one local entrepreneur started a business ferrying empty canisters from a camp into El Fasher where he would have them filled and then return them to the camp –for a fee of 45 cents per canister.
While the majority of people who tried the stoves could afford them, some families found the monthly cost of the gas at $18 a canister too steep.
The cost of fuel—whether it's gas or wood—and its availability are things all stove projects have to take into account. If gas is available, will people have the money to purchase it? If not, then a smart stove project will include a way for people to earn an income, says Farr.
"In a place where we're using a model that burns wood and people are collecting it, we need to integrate peace-building and protection. Even if a stove uses less wood, women still have to go out and collect it—and they need protection," says Farr.
And so does the environment, she adds. Good stove projects, like Oxfam's, include public education about the environment and steps to protect it such as asking community members to plant and nurture tree seedlings.
]]>The agency had previously planned for a £2.2 million (about $3.4 million) program reaching 175,000 people. Now, as the numbers of people needing urgent assistance mounts, Oxfam has boosted its efforts to a £5.3 million (about $8.29 million) program reaching 360,000 people with clean water and sanitation, food and public hygiene information.
"We've been seeing thousands of families continuing to flee their homes, many walking great distances to find food, water, medicine, shelter and other essential items. This is now a massive humanitarian crisis. We have never witnessed such huge numbers of people fleeing conflict inside Pakistan before. With the Pakistani authorities and aid agencies already severely stretched, a further influx could turn this crisis into a catastrophe," said Neva Khan, Oxfam country director in Pakistan.
Yesterday, US Secretary of State Hillary Clinton announced a $110 million commitment in emergency aid for displaced Pakistani civilians. This is in addition to the nearly $60 million the United States has provided to Pakistan since last August.
"The announcement is critical as we now have a full blown humanitarian crisis on our hands. The international community needs to follow suit and recognize the urgency of the situation in Pakistan. If we do not act fast, this crisis will overwhelm the aid effort already struggling to cope," said Raymond C. Offenheiser, president of Oxfam America.
Since the fighting started in April, more than 1.5 million people have fled their homes, bringing the total number of those displaced by conflict to over two million since August of last year. While many are housed in official camps, most are staying with host families, with large numbers in temporary shelters such as schools or spontaneous camps. It is estimated that nearly half of those displaced are children.
Conditions in official camps are still extremely difficult with shortages of essential items, including food, water, sanitation facilities, shelter and health care.
Oxfam is concerned about people staying with host families. They are less visible than people in camps but have urgent needs, so special efforts are required to ensure they are not neglected. Conditions in spontaneous camps are very poor. They are scattered across the region and harder to assist, but local people and organizations are generously providing help. Displaced women and girls are especially vulnerable wherever they find themselves.
]]>"We're seeing a flood of families arriving from the conflict area, carrying whatever possessions they could bring," said Neva Khan, Oxfam country director in Pakistan.
"The provincial authorities and aid agencies are working hard to cope with the huge influx. But with clashes continuing and thousands more families on their way, much more needs to be done—especially to meet the needs of the most vulnerable, such as women and girls.
"The lack of sufficient water and sanitation facilities is causing problems for many people. With the current hot temperatures set to rise and torrential monsoon rains just six weeks away, the risks of illness and disease are rising fast. The Pakistani authorities, donors, and aid agencies need to respond quickly and effectively to prevent further suffering."
Working closely with local partner organizations, Oxfam is providing essential items and services, such as water and sanitation facilities and health information, not only to people in camps but also to those staying in cramped, difficult conditions with host families whose resources are already overstretched.
"Although they are less visible, around three-quarters of displaced people have sought refuge outside camps. We need to ensure that they are not neglected," said Neva Khan.
More than 360,000 people have registered in camps and special centers for displaced people in recent weeks, with another 200,000 estimated to be on their way following renewed fighting between government forces and armed groups in Pakistan's North West Frontier Province.
This latest exodus comes amid renewed fighting between Pakistani government forces and armed groups and is in addition to more than 550,000 people who have fled their homes since August 2008 to escape previous clashes. Oxfam assisted more than 15,000 women, men, and children who fled their homes in NWFP after battles erupted in the region last year.
Scores of civilians have reportedly been killed or injured in recent weeks of clashes and many thousands more have lost their homes and livelihoods.
An estimated 200,000 civilians are thought to be trapped in areas where intense fighting continues. The humanitarian community has no access to these populations. Oxfam calls on all sides in the conflict to take special care to avoid harming non-combatants and to allow humanitarian workers safe access to assist civilians affected by the conflict wherever they are.
Oxfam also calls on the international community to support efforts by the government and aid agencies to provide displaced civilians with emergency relief as well as plans to help them return to their communities to rebuild their homes and livelihoods.
Aiming to reach the most vulnerable women, men, and children, Oxfam has been providing humanitarian relief and development in Pakistan for more than 35 years.
]]>According to Oxfam, while a solution is needed to halt appalling levels of human rights abuses committed by armed rebels, the answer cannot be action that knowingly increases levels of human suffering.
Marcel Stoessel, head of Oxfam in DRC, said:
"Four months ago an offensive against the FDLR set in train a spiral of violence against civilians which has forced 250,000 to flee their homes and caused untold death and suffering that continues to this day. By any yardstick it has been a humanitarian disaster, and one the world has ignored. The UN force's top priority in Congo must be to protect the lives of innocent civilians. The UN needs to be aware of the full implications of continuing to support military action in the present circumstances."
Oxfam said any military action should ensure that risks to civilians are kept to an absolute minimum and, in accordance with international humanitarian law. The agency also called for appropriate sanctions for any violations of international humanitarian law noting that for too long human rights abuses, including by government soldiers, have gone largely unpunished.
The aid agency urged the UN to set out and stand by clear preconditions, based on rigorous observance of international humanitarian law, for MONUC support to any military action by the FARDC. It also called for greater emphasis on non-military efforts to disarm rebel groups, which present less risk to civilians but so far have not been given sufficient priority.
The previous joint offensive against the FDLR in North Kivu, launched in January 2009, has already created immense suffering for thousands of civilians. An estimated 250,000 people are still unable to return to their homes. Villagers have reported that thousands of homes have been burned to the ground in reprisal attacks mainly by the FDLR. Rape and looting by all sides, including government forces, has also been reported. According to recent reports, 100,000 people have already fled their homes in South Kivu, even before the new offensive has started. Aid agencies are planning for the possible displacement of a further 400,000 people in South Kivu.
Oxfam had to expand its programs in North Kivu after the first offensive, bringing life-saving assistance to at least a further 85,000 people, in addition to those that it was helping already. Oxfam has also opened a new rapid response office in Bukavu, South Kivu, to be prepared for possible humanitarian fallout there. The international agency urged all major donor countries to give sufficient attention to the humanitarian crisis, which has been raging since January.
Oxfam is helping to support more than 500,000 people affected by the conflict.
]]>It was in late March that I started receiving increasingly worrying reports about alleged atrocities in remote areas of North Kivu province. Military operations by the Congolese army against a rebel group known as FDLR—Democratic Forces for the Liberation of Rwanda—had continued (Rwandan troops deployed in a joint operation with the Congolese army withdrew in February); and reports suggested that the offensive was likely to expand to South Kivu.
I heard about reprisal attacks, the burning of houses, sexual violence, looting, and people being prevented from accessing their fields—their only source of food. Many of these reports were coming from areas where Oxfam teams had begun carrying out life-saving work with a local partner, helping to provide safe drinking water, clean latrines, and public health education.
I could not believe what I was reading: Up to 250,000 people reported to have left their homes since January.
Some of our senior staff, as skeptical as me, went to the field and came back with a clear report: It is true, they told me; it's just not on TV yet. Our immediate response was to scale up our emergency operations in South Lubero, which is in North Kivu. Water trucks were sent to provide clean water to displaced placed and the families who hosted them. Hygiene items were distributed, and health promoters were deployed to help prevent the outbreak of epidemics.
We also decided to open an emergency response office in the neighboring province of South Kivu where we were getting reports of another military build-up, indicating that a similar tragedy could happen there.
A few days later, I was on a plane crossing this vast country towards the conflict zone to support our field staff and to get a first-hand view of what was happening. After two flights and a trip by road I finally arrived in Lubero. The government representative there told me people needed urgent help.
I continued by road southwards into what the United Nations called the "red zone"—an area where military escorts are recommended. Oxfam refuses such escorts, due to concerns that we may be perceived as supporting a particular side in any conflict. It was one day after an attack on the town of Luofu, where 255 houses were burned to the ground.
We met some displaced people on the road, who were fleeing the fighting, carrying the few possessions they could take with them. They were exhausted and desperate. They were heading to a town called Kirumba, which was also our destination. Several thousand people had gathered there for an Oxfam emergency distribution of essential hygiene items.
Through an interpreter, I heard some of their stories. One woman witnessed another being gang-raped by three armed men. The victim died later, the witness told me. The witness—an old woman—ran away from her village with her children, but had become separated from her husband, who fled in another direction. She told me the few items she had managed to carry with her were taken away by soldiers.
As the Oxfam distribution of hygiene items continued, we travelled further south to a town called Kanyabayonga, where Oxfam was distributing water. The town's population has more than doubled during the recent fighting, and Oxfam is trucking in 180,000 liters of clean water every day.
Village chiefs gathered to tell me their stories. Since the start of the military operations, civilians are seen with suspicion by both warring sides, and accused of being collaborators. People have had no choice but to leave their villages—but they also have had nowhere safe to go.
They arrived in Kanyabayonga, they said, terrified, tired, and in need of protection and help. The fighting had not stopped. One day before we arrived, the FDLR rebels had attacked Kanyabayonga itself.
People were living with host families—in some cases, up to five other families in a house. I tried to imagine how it would be—no clean water, only basic squat latrines, with little money and a war going on around me.
But what really broke my heart was to hear about the systematic burning of houses in these remote areas of North Kivu province. Villagers reported that many thousands of homes had been burned to the ground.
There are about 17,500 UN peacekeepers stationed in Congo—but with little visible presence here to give these vulnerable people any sense of safety. People I spoke to wanted to see UN peacekeepers patrol on foot, to be present in their communities. To protect them.
Now I'm back in the eastern provincial capital, Goma, where Oxfam coordinates its emergency operations in Congo. I am happy that we have managed to scale up our emergency work in South Lubero. More help will come, if the security situation permits. If only the world would not look away.
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We had five staff there when the fighting broke out at 11:30 AM. They were beginning meetings with community members and were starting the digging of latrines. Then it happened. The shelling.
"It was between the volcano and the hill near the camp," said Herman, an Oxfam public health promoter, "about two kilometers away from the camp."
People were lining up to get their food distributions from the World Food Program and they suddenly scattered.
"They wanted to get to their shelters to grab their belongings," said Herman. "They knew they had to flee again."
The team reported that they saw one man in his forties crying. "I fled Kibumba camp and now they are chasing us again," he said. Another was more resigned, "We are used to this," he lamented. And sadly people are. Many people in the camp have fled for the third, fourth, fifth time.
Thousands ran toward Goma town. After a night of hiding with host families and in schools and churches, most have returned to the camp but remain scared and vulnerable. Even before this latest incident, the people in the camp were nervous. I can't even imagine the fear they feel now. The rebels have been pushed back northward, but there are just 700 meters between the positions of the rebels and the Congolese government forces. Oxfam is back there with teams today. These people need our help, but it is far from easy in the current insecure environment.
Last weekend, the UK Foreign Minister David Miliband and his French counterpart Bernard Kouchner visited Goma. They came with much diplomatic fanfare and media attention, and they said good things. They called for urgent reinforcement of the UN peacekeeping troops, but they have failed to follow through and effectively protect civilians. Today, the European Union will meet to talk about the situation in the eastern Congo.
The people of Congo are still living on the edge with little protection. They urgently need the European Union to take action. Even before the fighting around Kibati, people were telling us about being attacked by armed groups when collecting firewood or food from the nearby fields.
While European Ministers are closeted in debating chambers today, hundreds of thousands of eastern Congolese will be eking out an existence in the region's squalid camps. They need real action, not another mountain of words. The EU must agree to send additional troops to support the UN in eastern Congo and must push for a ceasefire, so we can get aid to the people that desperately need it.
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