Director, Annual Fund

COORDINATES WITH:

Communications Department staff, Donor Services Departments, vendors, and consultants.

PURPOSE OF THE POSITION: 

To increase Oxfam America donor revenue and growth of donor base through canvassing operations. Oversees stewardship and retention initiatives for canvass acquired donors. 

PRIMARY DUTIES AND RESPONSIBILITIES:

• Design and implement a strategic plan for the acquisition, retention and cultivation of new donors through canvassing. 
• Collaborate with Director, other Officers, consultants and vendor to design retention and donor loyalty strategies for canvass acquired donors.
• Serve as point of contact for canvassing vendor, direct contract negotiations and monitor contract for compliance. Ensure deadlines are met.
• Monitor and approve canvassing materials in collaboration with Director.  Ensure that all schedules are met. 
• Revise donor strategy as needed to ensure that donor recruitment goals are met.
• In conjunction with vendor, consultant, and Reporting team staff, distribute regular reports and provide analysis of results.
• Document Oxfam’s canvassing program operations from start up, through evaluation to roll out.

EXPECTATIONS FOR THE POSITION:

• The incumbent will stay abreast of standards, trends and issues affecting this set of responsibilities, demonstrating continuous learning of the field.
• S/he will work effectively and collaboratively in support of building a team-based culture of work, will perform all duties appropriately for a multi-cultural environment, treating all persons with dignity and respect, and will be familiar with and committed to Oxfam America mission and goals.
• Ability to travel regularly to meet with canvassing vendor and observe canvassing operations/solicitations.

QUALIFICATIONS:

Required:

Education:

• Bachelors degree in Marketing or relevant field

Experience and Competencies:

• Four years progressively responsible experience in direct marketing or non-profit fundraising with demonstrated success in program implementation. 
• Must have demonstrated knowledge of direct response marketing.
• Ability to develop and interpret productivity reports.
• High degree of initiative and commitment to goal attainment and quality standards. 
• Good judgment and interpersonal, listening, writing, and motivational skills. High degree of diplomacy.
• Outstanding organizational, analytical, and administrative skills; word processing; end-user database management; online communications.  
• Proven ability to work as a team member within a cohesive team environment.

Preferred:

• Experience with a canvassing operation.
• Knowledge of legal requirements, registrations and licensing for canvassing. 
• Experience with an issue-oriented organization. 
  

New Media Manager

DEPARTMENT: 

Communications and Community Engagement

COORDINATES WITH:

New Media team, Web team, Communications and Community Engagement staff, Policy & Advocacy division, Regional Programs, Humanitarian Response Department, Resource Development and Oxfam International.

PURPOSE OF POSITION:

To retain and expand Oxfam America's eCommunity using online communications to engage constituents to fulfill Oxfam's mission to seek lasting solutions to poverty, hunger, and injustice.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Draft all advocacy action alerts, action team event notices, and volunteer emails to constituents.
• Work closely with policy and campaign leads to develop compelling email advocacy messages across multiple campaigns in order to increase depth and breadth of online constituency engagement.
• Collaborate with New Media Manager, Community Outreach Manager and advisors to help construct communication strategies to recruit, retain and mobilize activists
• Manage online communications calendar.
• Draft advocacy text messages for members of mobile constituent community, edit e-mail content as necessary.
• Participate in New Media team planning and budgeting discussions.
• Perform regular analysis of activism data, producing reports on efficacy of email appeals and online actions, tracking trends and using the data to suggest and test improvements in online communications.
• Participate in online digital strategy and planning meetings
• Provide other support to the New Media team as needed

EXPECTATIONS FOR THE POSITION:

• The incumbent will stay abreast of professional standards, trends and issues affecting the responsibilities of this position, demonstrating continuous learning of the field.
• S/he will work effectively and collaboratively in support of building a team-based culture of work, will perform all duties appropriately for a multi-cultural environment, treating all persons with dignity and respect, and will be familiar with and committed to Oxfam America’s mission and goals.
• The incumbent will maintain familiarity with all of Oxfam's regional, policy, and campaigning work through reading and discussions with relevant staff and then use this knowledge to package Oxfam’s work in interesting and compelling ways.

QUALIFICATIONS:

Required:

Education:

• Bachelor's degree or equivalent work experience.

Experience and Core Competencies:

• Three to five years experience writing marketing copy for political, email marketing or advocacy-based campaigns
• Experience with Constituent Relationship Management (CRM) system, database management, and list segmentation. Convio preferred.
• Experience in managing multiple projects under strict deadlines
• Knowledge of HTML
• Strong writing skills

Preferred:

• Knowledge of the field of non-profits and/or international development and human rights.

New Media Manager

DEPARTMENT: 

Communications and Community Engagement

COORDINATES WITH: 

New Media team, Web team, Communications and Community Engagement staff, Policy & Advocacy division, regional programs, humanitarian department and resource development and Oxfam International colleagues.

PURPOSE OF POSITION:  

To grow Oxfam America's online presence using social networks and Search Engine Optimization (SEO) tactics to engage constituents in fulfilling Oxfam's mission to seek lasting solutions to poverty, hunger, and injustice.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Develop engaging online presence for Oxfam that attracts new constituents and strengthens relationship with existing Oxfam activists and donors.
• Develop and test innovative tactics for using the power of social networks to further Oxfam’s mission.  
• Work closely with campaign leads, web, editorial and community engagement teams to draft compelling and timely content for social networks and online advertising programs.
• Collaborate with Web and New Media team to find innovative methods of engaging constituents.
• Develop and implement an online advertising strategy, including SEO, link-building, and management of Google Grant and AdWords.
• Monitor, participate in, and moderate social network pages and groups.
• Perform regular analysis of online advertising initiatives, producing reports on efficacy of paid ads, Google AdWords, tracking trends and using the data to suggest and test improvements in text-based advertising
• Assist in management of relationships with paid ad vendors.
• Collaborate with Oxfam International colleagues in reaching out to global constituency.
• Participate in online digital strategy and planning meetings.
• Provide other support to the New Media team as needed.

EXPECTATIONS FOR THE POSITION:

• The incumbent will stay abreast of professional standards, trends and issues affecting this set of responsibilities, demonstrating continuous learning of the field.
• S/he will work effectively and collaboratively in support of building a team-based culture of work, will perform all duties appropriately for a multi-cultural environment, treating all persons with dignity and respect, and will be familiar with and committed to Oxfam America mission and goals.
• S/he will maintain familiarity with all of Oxfam’s regional, policy and campaigning work through reading and talking with relevant staff members; and be able to take this information and package Oxfam’s working in interesting and compelling ways.

QUALIFICATIONS:

Required:

Education:

• Bachelor's degree in Communications or related field.

Experience and Core Competencies:

• Three years experience managing online advertising program.
• Three years experience writing marketing copy for political, email marketing or advocacy-based campaigns.
• Success in developing and implementing communications and outreach plans in digital communities.
• Experience with SEO and paid media.
• Stay abreast of industry trends in order to monitor and grow online and mobile communities.
• Experience in working closely with multiple teams with competing priorities.
• Strong writing skills.

Preferred:

• Knowledge of the field of non-profits and/or international development and human rights.
• Knowledge of HTML.

“Rep. McDermott’s initiative to substantially improve key trade preference programs will maximize benefits for all least developed countries (LDCs).  At a time when the global economic crisis is hitting poor countries the hardest, providing full and permanent access to the US market will offer these countries enhanced opportunities to use trade as a means to spur economic growth and poverty reduction.

“It makes no sense that we collect from Cambodia seven times as much in tariffs as we give them in aid.  Or that for every dollar in aid the US provided to Bangladesh last year, Bangladesh paid nearly $4 in tariffs on goods exported here. The New Partnership for Trade Development Act would end this contradiction in our aid and trade policies by enacting into law the US commitment – in the context of the Millennium Development Goals and at the World Trade Organization - to provide duty-free and quota-free market access to all LDCs. 

“This bill will go a long way toward making a reality many of the improvements to US trade preference programs that will deliver for development.  This bill would not only provide full US market access for all LDCs, it would also simplify the rules of origin to make the program easier to use, and would create a presidential-level mechanism to coordinate much-needed trade capacity building efforts to help countries take advantage of trade opportunities. Most importantly, this bill would provide stability for developing countries and American businesses alike by making these benefits for LDCs permanent.

“While some additional reforms could be made to ensure all trade preference programs are most effective for the promotion of sustainable development, this bill would greatly help poor countries harness trade for development. We look forward to working with Representative McDermott and members of the Ways and Means Committee to ensure that this bill becomes the core of new legislation to improve US trade preference programs.”

Coordinates with:

Purpose of position:

Manage and lead Oxfam America’s (OA) budgeting, business planning, financial analysis, and financial systems implementation and support functions: Develop and implement an effective business budgeting and planning process. Provide effective financial analysis, support, and accountability to/with managers at all levels of the organization. Identify and implement financial and business systems that meet the organization’s needs, with a particular focus on financial systems and integration.

Duties and Responsibilities 

Budgeting and Planning

• Lead the annual financial planning (budget) process and coordinate and integrate the process with agency business planning and the OASP.

• Coordinate and ensure accurate and timely updating of the budget as changes occur.

• Coordinate with Resource Development Division and appropriate managers in the preparation of budgets for proposals to donors and potential donors.

• Ensure potential budget impacts are communicated effectively to all stakeholders.

• Develop a budget process that facilitates donor-required budgeting and planning that is “off cycle” with the OA fiscal year.

Analysis

• Develop and deliver timely accountability reports and related analyses with respect to expense and revenue performance against budget.

• Meet with managers to review financial results and develop forecasts.

• Make specific recommendations for improvements in the allocation of agency resources and the management of expenses. (Supports all levels of management.)

• Particular focus areas of support include:

• Program units and cross-program activities such as campaigns and humanitarian responses.

• Reporting on donor-restricted funds (including performance against donor-approved budgets.)

Systems

• Participate in and, where appropriate, lead the selection and/or implementation of key financial and related business systems. Coordinate financial systems integration with other agency business applications and ensure the integrity of systems integration. 

• Develop a system and process of application support and training for the agency with regard to financial systems.

• Ensure staff has adequate training and knowledge to maximize available functionality of systems.

• Keep systems and related training current.

• Be the primary interface with third-party software suppliers. Ensure that enhancements and upgrades are implemented as appropriate.

• Key systems focus will include:

• Budgeting and planning system(s.)

• Accounting and reporting

• Expense management

• Grants management (in conjunction with related program staff)

• CRM/fundraising

Expectations for the position

• All types of budgeting and financial planning will be coordinated with the agency’s annual business planning and five-year strategic plan. The budgeting and planning process will be transparent, accessible to all managers, and the basis of an effective and flexible accountability system. Changes in budgets will be made in a timely and accurate manner.

• Financial reporting, analysis, and recommendations will be timely and effective for managers at all levels in meeting business requirements. Financial information will be readily accessible to managers.

• Financial systems will be effectively implemented and supported. Staff will be kept current and trained on systems’ capabilities. Systems will be used effectively to meet business needs.

• The incumbent will stay abreast of professional standards, trends, and issues affecting this set of responsibilities, demonstrating continuous learning of the field.

• The incumbent will work effectively and collaboratively in support of building a team-based culture of work, will perform all duties appropriately for a multi-cultural environment, treating all persons with dignity and respect, and will be familiar with and committed to Oxfam America mission and goals.

• Periodic travel to regional offices for training and system implementation will be required (less than 15%.)

Qualifications

Required

Education:

• Bachelor’s degree in Accounting, Finance or related field required.  

Experience & core competencies:

• Five years of progressively responsible experience at the enterprise (corporate/headquarters) level in Finance, Planning, and/or Financial Systems at an organization(s) with greater than $20 million in annual operating expenditures.
• Proven track record in systems selection, implementation, and/or support.
• Strong familiarity with financial systems including but not limited to:
• Budgeting
• Accounting
• Microsoft Office
• Management reporting
• Expense recording and reporting
• Project data bases

Preferred

• Master’s degree in Accounting, Finance, Public Administration, related field or CPA.

• Prior experience with an international non-profit/NGO with greater than $20 million in operating expenditures is strongly preferred.

    * one in six Afghans are currently considering leaving Afghanistan;

    * one in five Afghans have been tortured since the wars began in 1979; and

    * three quarters of Afghans have been forced to leave their homes since then.

Raymond C. Offenheiser, president of Oxfam America, said:

“The people of Afghanistan have suffered through 30 years of violent conflict. In that time, Afghan society has been devastated as millions have been killed and millions more have fled their homes. Those who have committed the most terrible abuses have largely not faced justice.

“Repairing this damage can’t happen overnight. It will take a long time for the economic, social, and psychological scars to heal. The international community must recognize that Afghanistan needs more than military solutions. It needs support for agriculture, better infrastructure and schools, and health services must improve.

“Ordinary Afghans want peace and an end to conflict, and they want the root causes of fighting to be addressed. One man told us: ‘If people are jobless they are capable of anything.’ With poverty driving the conflict, the international community must bear his words in mind and provide more effective aid to help kick-start the Afghan economy.”

Looking over the 30 years of conflict since the Soviets invaded in 1979, one in ten people surveyed had been imprisoned at least once. One in five (21 percent) were tortured, either in jail or by the various armed groups. A third of those tortured were women. Just one percent reported receiving any form of compensation or apology for the harm done to them.

Azim Mohammad from Nangarhar said: “What do you think the effect that two million Afghans martyred, seventy percent of Afghanistan destroyed and our economy eliminated has had on us? Half our people have been driven mad. A man who is thirty or forty years old looks like he is seventy. We always live in fear. We are not secure anywhere in Afghanistan.”

There was a widespread feeling among all the participants that poverty, corruption, injustice, and civilian suffering have fuelled the spread of insecurity.

As part of the research, Afghans were asked to give their suggestions to the politicians, military forces, insurgent groups, and the international community. They wanted the establishment of the rule of law at all levels, a crackdown on corruption, and an end to the culture of impunity.

Many thought foreign aid from governments does not currently reach the people who need it most and wanted to see this money improve health and education services and help create jobs.

There was a strong sense that both sides on the conflict must prioritize the safety of Afghan civilians. There have been 2,021 civilian casualties up until October of this year.

Offenheiser said: “Afghans surveyed felt that the Taliban and other insurgents should immediately stop targeting civilians and stop taking refuge in civilian areas, which puts normal Afghans on the front lines of the conflict.

“All sides must work to protect civilians. International forces should tighten their restrictions on air strikes and night raids. They must transparently investigate all allegations of harm to civilians and provide appropriate forms of redress.”

Click here to download "The Cost of War" report.

Surviving the climate crisis

Watch how poor communities in Louisiana, El Salvador, Ethiopia, and Vietnam are responding to climate change—and how you can help.

• More on Oxfam America's blog
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Give by December 31

Give a tax-deductible gift by December 31

More than one billion people now face chronic hunger — and more could join their ranks if we don’t act now. With food prices, disasters, and economic pressures on the rise, 40 years of progress against extreme poverty is at risk. Oxfam is ready with immediate relief and innovative long-term programs that could save lives. To maintain our programs at full strength in 2010, we need to raise $2.2 million by December 31. You can help by giving a tax-deductible year-end donation.

• Donate now.

ACT FAST with Oxfam

We can beat hunger & poverty—but we've got to ACT FAST

Make a difference this Thanksgiving season: Pledge to ACT FAST with Oxfam and build a dynamic movement to beat poverty. With your pledge, you’ll take three easy steps: Sign 1, Tell 10, Raise 100. Each step harnesses the power of numbers. And as the movement grows, we will have the strength to help more people grow more food, access clean water, and claim their rights.

• Help add 5,000 new people to the movement by November 30

Voices of Afghans

Cost of war? Ask Afghans

"Half our people have been driven mad."

That's Azim Mohammad on the death and destruction 30 years of fighting has showered on Afghans. In a new report based on interviews with more than 700 people, Oxfam and its partners explore the human cost of chronic conflict and disorder in Afghanistan.

• Read the report
• Poverty, unemployment fuel conflict
• Slideshow: Lives interrupted

• one in six Afghans are currently considering leaving Afghanistan;
• one in five Afghans have been tortured since the wars began in 1979;
• and three quarters of Afghans have been forced to leave their homes since then.

Read "The Cost of War" report.